Find answers to common questions about our products, shipping, and more
What are your candles made of?+
Our candles are made from 100% eco-friendly soy wax and premium natural fragrances. We use lead-free cotton wicks and ensure all ingredients are cruelty-free and environmentally conscious. Each candle is hand-poured with care to ensure the highest quality.
Do you offer free shipping?+
Yes! We offer free shipping on all orders above ₹500 across India. For orders below ₹500, a nominal shipping charge applies. We use secure packaging to ensure your candles arrive in perfect condition.
How long do your candles burn?+
Our candles are designed for a long-lasting burn, typically 30-50 hours depending on the size. The burn time can vary based on how you care for your candle. For best results, trim the wick to 1/4 inch before each use and allow the top layer to melt completely on the first burn.
Can I customize my order?+
Absolutely! We offer bespoke and corporate gifting options with custom fragrances, colors, and packaging. Whether you need personalized candles for a special event or bulk orders for corporate gifting, we can accommodate your needs. Please contact us with your requirements, and we'll create a custom quote for you.
How do I care for my candles?+
Proper candle care ensures the best experience:
•Trim the wick to 1/4 inch before each use
•First burn: Allow the top layer to melt completely
•Keep away from drafts, children, and pets
•Burn time: Limit each burn to 3-4 hours
⚠Never leave a burning candle unattended
What is your return policy?+
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 7 days of delivery in its original packaging. Items must be unused and in their original condition. Please contact us to initiate a return.